FREE DOWNLOAD:
Get the ONE tool that most churches do not have that will CHANGE your online marketing strategy FOREVER!
IF YOU VALUE HOSPITALITY
You'll love Robin's new book:
WOW! Your Guests.
WOW! Your Guests is the blueprint of customer service and hospitality for the church.
Click Here to Order
We think friendliness equates to hospitality and that’s not always the case. You can be friendly and not hospitable. You can speak and shake someone’s hand and not be hospitable.
Just as in any business, your success begins with your people and the hospitality or customer service they deliver.
Chapters include:
Chapter 1: WOW! Your Guests
Chapter 2: The ‘WHO’ of WOW! Your Guests
Chapter 3: The ‘WHERE’ of WOW!’ Your Guests
Chapter 4: WOW! Creativity and Visitor Care
Chapter 5: How to Put Together Your FIRST IMPRESSION Team*
Chapter 6: WOW! Beyond the Four Walls
Chapter 7: Building a Culture of WOW! Your Guests
Chapter 8: Church Safety and Crisis Management
-Also includes 9 pages of valuable survey's, strategies and developmental tools in the Appendix.
*Specific instructions and creative ideas for the following First Impression Teams:
- Parking Lot, Greeters & Ushers
- Admin/Receptionist & Security
- Marketing, Events, Culinary & Media and more!
Buy 10 or more and save! Call our office at 678.948.5383.
Upcoming Events
Visitor Email Follow Up System
Book Robin to Speak...
Scheduling a Leadership Session? Book Robin to present her Radical Hospitality Workshop!